Due to the option of having these games signed or unsigned, the games were shipped here to the US first so we can process them out and then ship them overseas. 

In attempts to keep the cost low, shipping over to the EU will be done by boat, delaying EU arrival about a month from the US orders. We are sorry this is coming out now, but weren’t aware that it would take that long going into it.

In the future, we are very likely to not have the signed option to EU orders to prevent this sort of thing.

Copies for those pre-orders are on their way, but for anyone wanting rectification in anyways aside from awaiting arrival there are two options 1) Pay VAT and increased shipping but we can send the games from here in the US or 2) We can cancel your order and refund.

 


Comments


freezinpee commented:

Is this process going to be detrimental to Canadian buyers? What's the ETA for those packages?

Posted on 2015-02-10.

BTBAM commented:

Just a short bit behind US, just has to get over to fulfillment.

Posted on 2015-02-10.

Laternal commented:

*sigh* Guess i can wait another month.

I want to know that if I had ordered without signature would that have changed anything?

Posted on 2015-02-10.

EpicGollum1499 commented:

Will the U.S. people that pre-ordered get tracking information soon?

Posted on 2015-02-10.

BTBAM commented:

Laternal - Sadly, no. Because of the option we had all copies sent to US for signing prior to splitting out for EU and CA.

EpicGollum1499 - Yes, soon. We are processing through the orders through the next few days.

Posted on 2015-02-10.

mjje commented:

What about distribution to european stores? I preordered at a german online store...

Posted on 2015-02-10.

Serense commented:

What does this mean for Australian orders?

Posted on 2015-02-10.

warerare commented:

My copy will be singing me sea shanties and come with a case of the scurvy by the time it gets here :-) Can't wait to open my copy.

Posted on 2015-02-11.

BTBAM commented:

Serense - fairly certain Australian orders are filled in US.

Posted on 2015-02-11.

XCoconutMonkey06x commented:

Just got my shipping confirmation! I cannot wait to crack this sucker open! Now I just need to convince Mr. Bistro to play me....

Posted on 2015-02-11.

glenn3e commented:

Any news on my other here in Asia?

Posted on 2015-02-11.

BrianL commented:

Heck, you could have had them delivered to the EU first, and then taken a trip to Europe with a Sharpie and signed them in person there...

Posted on 2015-02-11.

Nansams commented:

I ended up ordering mine through CoolStuff, any idea when they're gonna get em?

Posted on 2015-02-13.

BTBAM commented:

No idea.

Posted on 2015-02-13.

dreadknot69 commented:

Any updates on Canadian fulfillment?

Posted on 2015-02-25.

Yoshimi commented:

Any update on this? Rather disappointing that my LGS has copies on the shelf, and I'm still waiting for my pre-order. (I'm in the UK).

Posted on 2015-03-09.

warerare commented:

An update for us in the UK and the rest of Europe would be very much appreciated.

Posted on 2015-03-10.

Elien commented:

Agreed Yoshimi. Won't be ordering from PHG again. Hopefully we'll have them by Christmas...

Posted on 2015-03-29.

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